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Microsoft's AI Readiness Assessment is the one many people find first, so I completed it in as a composite of the firms I've spent the last few months talking to. It came back 2 out of 5. The vision is there, but the execution is often lacking, with some very obvious knowledge gaps.
Read →AI adoption is a real challenge among law firms and for good reason. Billable hour targets can punish AI efficiency; many tools don’t suit existing workflows and hallucinations are toxic in a risk-averse profession.
Read →Many AI projects fail on adoption factors. Good change management is correlated with a 6X increase in project success chances. Getting change management right requires mastery of several key factors.
Read →While AI hallucination rates have improved, they remain a significant risk for professionals in regulated sectors where verification is often undermined by human cognitive bias. Relying on "check your work" instructions is insufficient, as passive review fails to catch sophisticated errors. Robust solutions require an adversarial, automated verification process combined with expert human judgement to ensure accuracy.
Read →Most employees have had some level of AI training, but it tends to have significant limitations.
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